The consumer can exercise the right of withdrawal 14 days after receipt of his order and request a refund and not necessarily a new order, without justifying the return. must return the money within 14 days of receiving the cancellation request. However, refunds may be delayed if we do not receive the products or proof of return.
Refunds will NOT include shipping costs paid by the consumer for the purchase.

Expected Change Completion Time: 3-8 days

Please enclose a copy of the Delivery Note-Retail Receipt or a copy of the Delivery Note of your original order.

The product along with its packaging and barcode tags should be returned in their original condition.

In any case you can contact privebutique for any further information or request with:

1) email to [email protected]

2) or finally call us at 2463 080681.